DOING BUSINESS with ZERO

Zero Manufacturing created this web page as a means to become a business that is easy to do business with. Made available herein is documentation and forms that can be used by our valued customers to facilitate request for quotes and purchase orders through our organization. Our aim is to meet your expectations in a timely manner.

Request for Quote (RFQ) Form:
In order to expedite your quote through our quoting team, please download the Request for Quote (RFQ) form.
Download Request for Quote Form - PDF - .doc

Purchase Order Check List:
A Purchase Order Check List accompanies each quote for customized products. Upon receipt of your Purchase Order (PO), our Front End Process Team (FEPT) will evaluate your order through our Product Realization Validation (PRV) Process that concludes with an Order Acknowledgement and firm ship date. In order to expedite your custom order through our PRV Process, and for your convenience, Zero Manufacturing requests that you use the Purchase Order Check List to ensure we have all of the relevant information to process your PO.
Download Order Checklist - PDF - .doc

Order Receipt:
Upon receipt of a Purchase Order (PO), Zero Manufacturing will transmit the Order Receipt form to request additional information required by our Front End Process Team (FEPT) to evaluate your order in our Product Realization Validation (PRV) Process. At this time, your order is still on hold. Upon receipt of the requested information, the FEPT will evaluate your order, then provide an Order Acknowledgement and a Firm Ship Date.
Download Received Order - PDF - .doc

Order Pending:
Zero Manufacturing’s Front End Process Team (FEPT) will issue the Order Pending response after we evaluate your Purchase Order (PO) in the PRV Process if we require additional information. At this time, your order is still on hold.
Download Pending Order - PDF - .doc

Declaration of Ending Use:
The United States Government requires all U.S. manufacturers of military end-use items to verify the end-user in all sales, including drop shipments, of U.S. manufactured products specifically designed or modified for military end-use. Zero Manufacturing requires your assistance to ensure full compliance with these regulations.

Non-U.S. Customers
In order to verify compliance with U.S. export control regulations, Zero Manufacturing requires a completed Declaration of End-Use form to process your order. If Zero Manufacturing determines that the item(s) that you are purchasing require an export license, your order will be placed on hold until you have supplied all of the information required to submit the export license application.

The licensing process generally takes 2-3 weeks once all of the information has been received. Additional time may be required to obtain the export license. The quoted lead time for your order will not begin until Zero Manufacturing receives an approved export license. If Zero Manufacturing is unable to obtain an export license, your order will be cancelled without penalty or further obligation from Zero Manufacturing.

U.S. Customers
It is your responsibility to obtain permission from The U.S. Department of State and/or The U.S. Department of Commerce prior to exporting items that are regulated by these agencies. Please complete the attached Declaration of End-Use form to confirm your intentions regarding the end-use and possible export of these products.
Download Declaration of End-Use - PDF - .doc