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Instrument Cases

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INSTRUMENT CASES

Carrying Cases

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19" Rack Mount Cases

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19 inch rackmount cases 19 inch rack mount cases

 

Dear Valued Customer,

ZERO would like to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the level of service and quality you have received so far. We appreciate your business and want to make sure we meet and exceed your expectations.

Sincerely,
Zero Manufacturing, Inc.

1. In evaluating your most recent service experience, was the quality of service you received:





2. Please describe if there was any particular aspect of the service experience that stood out:

3. The process of getting your problem resolved was:





4. Please describe if there was any particular aspect of the process that stood out:

Customer Service Representative

5. The customer service representative was very courteous:





6. Which of the following qualities of the service representative stood out (as being Superior)?






7. What qualities of the customer service representative displeased you, if any:







8. The customer service representative handled my call quickly:





9. What would best describe your experience when you called?







10. The customer service representative was very knowledgeable.





11. The waiting time for having my question addressed was satisfactory.





12. My phone call was quickly transferred to the person who could best assist me:





13. Overall, my experience with Zero's customer service team was:





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